WORK EXPERIENCE and some of the lessons learned.

2001 – until now – Familiar business. www.grupovaj.com Sales Director (Coffee and Food products)

- Business negotiations, strategy, export and product development

- Customer following and post sales service (Food shows worldwide expositor, NYC, Paris and Cologne)

2010 - 2013 - MetaQuotes Software Corp.   Sales Manager (Financial Platforms for Traders) www.metaquotes.net

- LatinAmerican account manager , service and client liaison from the contact to the signature of contract.

- Presentation of a complex software for financial trading.

2007 – July 2008 Sales Business Advisor  (Leader Firm – Corporate Business Parks) www.genesiscostarica.com/

-     Coordinating office premises from beginning to delivery for new companies settling operations in  CostaRica.

-       Promoting Costa Rica as an investment destiny for Companies.

Jan  2006 –  May 2007 (FEMSA, a Coca Cola bottler) CentralAmerica Manufacture/Logistics. www.femsa.com/en/

-       Leader of a Strategic Projects, Coordinator for strategy and information for plants in Central America

-       Analyst for the Logistics and Manufacture Direction, responsible for regional information flow and analysis, regional production control and costs indexes. 

Set 2004 – June 2005 UPS Supply Chain Solutions Costa Rica Customer Service Representative  www.ups-scs.com

-      World class customer service, by phone and mail end users’ liaison for Latin-American accounts such as Harris Corporation and Cisco Systems.

-     Follow up for tasks such as account revenue reporting, service performance overview, managerial summaries, weekly forecast, part logistics performance, data receptions and special projects from Management.

 OTHER WORK RELATED  

Dec 2002 - Jun 2003 Braunschweig, Germany and Costa Rica (Private Contract demanded by local Representative)

Professional practice in Daimler Chrysler and Berlitz SpracheZentrum. http://www.braunschweig.mercedes-benz.de

-         During six months I learned differences between the Mercedes Benz practices and market of Costa Rica and the german city of Braunschweig, following orders process after process.

Apr – Dec 2002 (Students Practice)

Quality Managing Group, CEFOF (Japanese Intl. Cooperation Agency) http://www.cefof.ac.cr/

-           During this practice I learned about team group and working for goals achievement, for small and medium companies under an NGO institution.

EDUCACION

COLLEGE
1998 - 2005 Universidad de Costa Rica, Licenciatura in Industrial Engineering

HIGH SCHOOL
1998 Collège Saint François Xavier II, Belgium.
1992 -1996 Liceo Samuel Sáenz Flores , Costa Rica.
PRIMARY SCHOOL
1985 - 1991 Escuela Cleto González Víquez Heredia, CR.

FURTHER STUDIES

Oct 2008-feb 09 Integrated Planning Approach for Urbanism, Sweden and South Africa
Swedish Cooperation Agency and Blekinge Institute of Technology www.bth.se/eng‎

2005 – 2007 Research : Leaders of market (Improvements on the Promise offered to clients)
Graduation Project for Industrial Engineering executed in a Amanco Group. www.amanco.com

2001 - 2003 Göethe Institute
German Basic level and Medium level 2.

Oct 2001 Human Resources Institute
Foreign Trade and Incoterms.

1992 - 1994 Studio Hugo Sánchez, CR.
Painting and Drawing Techniques.

PROMOTION ACTIVITIES

October   2011 ,CMT (Capital Markets Technologies) Sao Paulo, Brazil. http://www.cmtbr.com
Exhibitor on this Financial Software Show in Brazil.

2009, 2013 Anuga Show, Cologne Germany.
Exhibitor with the Al Invest project for LatinAmerican Food Industries. http://www.al-invest4.eu/

2008 - 2013, in The house of Journalists among others Nicosia Cyprus
Art Exhibitor in several expositions in Cyprus and Costa Rica http://www.crisantoalonso.com

October 2008, 2011 SIAL Food Show Paris, France and Anuga Food show Cologne, Germany.
Participant and Exhibitor in the Stands of Costa Rican, World’s Biggest Food Shows, coordinated with the Promotion Agency of Trade http://www.lejiticos.com
A global community of CostaRicans abroad. Center of resources and free advice.

August 2005, citizen proactive project
It was a personal social responsibility project.  It helped Costa Rican people to save fuel by promoting carpooling.

July 2005 International Student Association of Economics and Commercial Sciences (AIESEC)
Leadership Seminar

Oct 2003 Phillip Morris Inc.
Marlboro Adventure Team contestant

Aug 2002 Montelimar, Nicaragua
Engineering and Business Administration Seminar

Jul - Aug 2001
Cultural Exchange Europe

Aug 1999 Hotel Herradura, Costa Rica
Industrial Engineering students Seminar

Jun - Aug 1997
Cultural Exchange to Vicenza and Ferrara, Italia

1995 - 1996 Liceo SamuelSáenz Flores Heredia, CR.
Student Committee President

INFORMATION TECHNOLOGIES

Windows and Office environments, AutoCAD, Visio, Internet y search engines, Explorer, HTML language, Adobe PhotoShop, Pinnacle audiovisual editor, picture imaging, etc.

 

LANGUAGES

 Advanced: Spanish, French, English, Italian.  Middle: Portuguese, Greek.   Basic: German

HOBBIES

Music, tennis, traveling, dancing, computers and culture.